Terms of Service

Please read these terms carefully before using MedGPT.

Last updated: July 26, 2025

Medical Disclaimer

MedGPT is for educational purposes only. Our AI-generated explanations are NOT medical advice, diagnosis, or treatment recommendations. Always consult qualified healthcare professionals for medical decisions.

1. Acceptance of Terms

By accessing or using MedGPT ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service provided by Digital Wares Hub ("Company", "we", "us", or "our").

2. Service Description

MedGPT provides:

AI-powered explanations of medical reports in multiple languages
Simplified medical terminology translations
Educational information about medical test results
Downloadable analysis reports for personal use

3. Medical Limitations & Disclaimers

NOT Medical Advice

MedGPT does not provide medical advice, diagnosis, or treatment recommendations. All content is for informational and educational purposes only.

AI Limitations

Our AI may make errors or misinterpret medical data. Always verify information with qualified healthcare professionals.

Emergency Situations

Do not use MedGPT for medical emergencies. Contact emergency services immediately for urgent medical situations.

4. User Responsibilities

You agree to:

• Use the service only for legitimate personal medical report analysis
• Provide accurate information when required
• Comply with all applicable laws and regulations
• Respect intellectual property rights
• Use the service responsibly and ethically

You agree NOT to:

• Upload non-medical or fake documents
• Attempt to hack, reverse engineer, or exploit the service
• Share your analysis results as medical advice to others
• Use the service for commercial purposes without permission
• Violate any laws or regulations

5. Payment Terms

MedGPT operates on a pay-per-analysis model. Payment is required before analysis processing.

Payment Policy:

• All payments are processed securely through Stripe
• Prices are displayed in USD and may vary by region
• Payment is required before report analysis begins
• Refunds may be available within 30 days under certain conditions
• We reserve the right to modify pricing with notice

6. Refund Policy

Eligible for Refund:

• Technical failure preventing analysis delivery
• Duplicate payments
• Service unavailability for extended periods
• Analysis completely failed to process your document

NOT Eligible for Refund:

• Dissatisfaction with AI analysis quality
• User error in document upload
• Analysis delivered but user disagrees with content
• Change of mind after successful analysis

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

Key Privacy Points:

• Medical files are automatically deleted within 24 hours
• No permanent storage of personal medical information
• HIPAA-compliant data handling procedures
• Encrypted data transmission and processing

8. Limitation of Liability

To the maximum extent permitted by law, Digital Wares Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Medical decisions based on AI analysis
• Misinterpretation of medical data
• Delays in medical treatment
• Loss of data or service interruptions

Our total liability for any claim shall not exceed the amount you paid for the specific analysis in question.

9. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access.

Service may be temporarily unavailable due to:

• Scheduled maintenance
• Technical issues
• Third-party service dependencies (OpenAI, Stripe)
• Force majeure events

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Users will be notified of significant changes via email or prominent website notice.

Continued use of the service after changes constitutes acceptance of new Terms.

11. Termination

We may terminate or suspend access to our service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users.

You may discontinue use of the service at any time. Due to our data deletion policy, no personal data will be retained after service termination.

12. Contact Information

Questions about these Terms of Service? Contact us:

Email: legal@medgpt.me

Contact Form: /contact

Company: Digital Wares Hub

Website: digiwares.xyz

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